Privacy Policy

The purpose of this privacy policy (the “Policy”) is to formalize our commitment to respecting the privacy of users of the website www.kikleo.com (the “Site”) operated by Kikleo SAS.

In the context of providing our Site, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services or communicating about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origin, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter.

In what cases do we collect your personal data and what data is collected?

We may collect and store your personal data, particularly when you:

Navigate the Site;
Fill out a registration or contact form;
Fill out a request form to receive documents (guides, white papers, etc.).
Create an account.

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your needs.

1.1 Site Navigation

Connection details.

Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.

Navigation data.

We also collect information to identify how you access the Site, which pages you visit, and for how long. For this purpose, we may use cookies.

1.2 Creating an Account

Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions of Use, you will be asked to provide certain personal data when creating your Account, including your first and last name, postal address, email address, and telephone number.

1.3 Contacts

In order to respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last name, email address and telephone number.

How do we protect your personal data?

We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorized third parties.

We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.

However, it should be noted that since no security measure is infallible, we are unable to guarantee absolute security for your personal data.

Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.

In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to ensure the proper functioning of the Services.

Except where a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have committed to processing your personal data only for the implementation of our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with the authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may infringe upon our rights, the rights of any other user, or the rights of a third party. Finally, we may be legally obligated to disclose your personal data, and in such cases, we cannot object.

How long do we keep your personal data?

We will only retain your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.

Thus, if you unsubscribe from the Site, your personal data will be erased and only kept in archive form for the purpose of establishing proof of a right or a contract.

In any event, we will retain your personal data for a period not exceeding that necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a device when accessing an online service using a web browser. A cookie file allows its issuer, during its validity period, to recognize the device each time it accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browsing device with your consent are destroyed 13 months after being placed on your device.

5.2 What are the cookies issued on our Site used for?

The cookies we use allow us to:

to establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, browsing paths), allowing us to improve the interest and ergonomics of the Site and our products and services;
to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal includes;
to remember information relating to a form you have filled out on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (subscribed service, contents of an order basket, etc.);
to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us and to implement security measures, for example when you are asked to log in again to access content or a service after a certain period of time.

During your browsing on the Site, social network cookies may be generated, in particular through share buttons, which collect personal data.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and operation of cookies and redirects to this Policy.

Continuing to browse another page of the site or selecting an element of the Site (including: image, text, link, etc.) signifies your acceptance of the placement of the cookies referred to on your computer.

5.3 How can you control the cookies used?

You can configure your browser at any time to allow cookies to be stored on your device or, conversely, to reject them (either systematically or according to their origin). You can also configure your browser to prompt you to accept or reject cookies on a case-by-case basis before a cookie can be stored on your device.

Warning : any settings may affect your internet browsing and your access to certain services that require the use of cookies.

We disclaim all liability for any consequences arising from the degraded performance of our services due to the inability to save or access cookies necessary for their operation, which you may have refused or deleted. This would be the case if you attempted to access our content or services that require you to log in. It would also be the case if we (or our service providers) were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the internet.

5.4 How to configure your navigation software?

Each browser has a different configuration for managing cookies and your preferences. This is described in your browser's help menu, which will explain how to modify your cookie settings. Information for the main browsers is provided below.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, and then click Internet Options.

Under the General tab, under Browsing history, click Settings.

Click the Show files button.

Firefox

Go to the browser's Tools tab and then select the Options menu
In the window that appears, select Privacy and click Show cookies

Safari

Access Settings via the browser menu (Safari > Preferences)
Click on Privacy.

Google Chrome

Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
Select Advanced Settings
Click on Content Settings and then on Cookies.

For more information about cookies, you can visit the CNIL website.

What are your rights?

You are the only ones who have provided us with the data we hold, through the Site. You have rights over your personal data.

In accordance with regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after having verified your identity, you have the right to request access to, rectification or erasure of, your personal data.

Furthermore, within the limits set by law, you also have the right to object to the processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: contact@kikleo.com, attaching a copy of an identity document to your request.

Can we amend the Charter?

We reserve the right to modify this Charter at any time. Therefore, we recommend that you consult it regularly. In the event of any changes, we will publish them on this page and in other locations we deem appropriate, depending on the nature and significance of the changes.

Your continued use of the Site after any changes means that you accept those changes.

Contact

For any questions regarding your personal data or if you wish to delete your Account, please contact us by email at contact@kikleo.com (indicating “Privacy – Data Protection”).

The National Commission for Information Technology and Freedoms (“CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.